Contact GiftMyTune Support
Need help with a personalized song gift, delivery, a share link, or a quick question before you buy? Send us a note and we’ll get back to you. Most replies are within 1–2 business days.
Looking for fast answers? Start here:
Send a message
Share your question, idea, suggestion, or bug report. If your message is about an order, please include the email you used at checkout so we can help faster.
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What we can help with
Delivery & share link issues
If you’re missing your delivery email or can’t find your shareable song page link, check spam/junk first. Then review Delivery details and message us with your checkout email.
Lyrics editing questions
GiftMyTune lets you preview and edit lyrics before checkout. If you’re unsure how it works, see Lyrics editing and How it works.
Pricing & what you receive
Standard songs are $2.99. After purchase, delivery includes the MP3 + full lyrics + a shareable song page link. See Pricing and Delivery.
Refunds & policy questions
If you’re checking whether your situation qualifies for a refund, read the Refund policy first, then message us with the email used at checkout.
Want inspiration? Try a generator
If you’re shopping for a last-minute digital gift in the US or Canada, a custom song can be a fun, personal option — and you can refine the lyrics text before buying.
What to include when you contact us
The more context you share, the faster we can help — especially for delivery or share link issues.
- The email you used at checkout
- The generator or occasion (birthday, wedding, anniversary, roast, thank you, etc.)
- What you’re trying to do (lyrics editing, delivery, access share link, policy question)
- For delivery issues: confirm you checked spam/junk and any inbox tabs
- If it’s a technical bug: your device + browser (e.g., iPhone Safari / Chrome on Windows)
If your question is simply “what do I get after purchase?”, the quick answer is: MP3 + full lyrics + a shareable song page link. Full details are on Delivery.
Frequently asked questions
How do I contact GiftMyTune support?
Use the contact form on this page. Include the email you used at checkout and a short description of what you need help with. We typically respond within 1–2 business days.
What should I include to get faster help?
Please include the checkout email, the occasion (e.g., birthday, roast, anniversary), and what went wrong (delivery, share link, lyrics editing, etc.). If it’s a delivery issue, confirm you checked spam/junk and any other inbox tabs.
Can I preview and edit lyrics before I buy?
Yes. GiftMyTune lets you preview and edit the lyrics text before checkout. After purchase, you receive the MP3, full lyrics, and a shareable song page link.
Do you offer a free full audio preview of my exact custom song before purchase?
Not necessarily. GiftMyTune provides sample demos on the site, and you can preview/edit lyrics before checkout. Your final delivery after purchase includes the MP3, full lyrics, and a shareable song page link.
I didn’t receive my delivery email — what should I do?
First check spam/junk and any other inbox tabs. Then review what’s included and how delivery works on our Delivery page. If you still can’t find it, contact us here with your checkout email and we’ll help.
Where can I find pricing and what I receive after purchase?
Pricing is listed on the Pricing page (standard songs are $2.99). Delivery details are on the Delivery page, including the MP3, full lyrics, and shareable song page link you receive after purchase.
Quick trust notes
GiftMyTune is a digital product. You can preview and edit lyrics text before checkout. Sample demos on the homepage are examples — there is not necessarily a free full audio preview of your exact custom song before purchase. After purchase, your delivery includes the MP3, full lyrics, and a shareable song page link.